Emergency: 911
Telecare: 811
Poison: 1-800-565-8161
5850/5980 University Ave., Halifax, NS B3K 6R8

Tips for a Successful Mental Health Clinic Visit

Here are some tips for a successful and stress-free appointment.

Be on time

Double check the appointment time on your letter – make sure you have the correct date and time.

Please allow lots of time to get to your appointment.   It is important to be on time for your child’s appointment.

Please understand that some patients being seen before you and may need more time than expected.  This may cause a short delay, but as much as possible our clinicians try to keep to the scheduled appointment times. 

Check in when you arrive

Register for your appointment or group at the main desk. Arrive early so you have enough time to register.

If it is your first visit, bring the following:

your child’s Nova Scotia Health Care

your appointment card or letter

any new information related to your child’s appointment - for example, a psychoeducational assessment or other prior mental health/addictions documentation. 

If you need to cancel

If you cannot come to your child’s appointment, it is important that you call the clinic as soon as possible to cancel and reschedule. This will allow the hospital to schedule another child who needs to be seen.

Check your appointment letter for the number to call. 

Legal Guardians

If adults are attending the appointment, they must be the legal guardian / parents. If you are not the legal guardian/parent, please check with the clinic before your appointment.