IWK Health Centre's Dial for Dining program receives a 3M Health Care Quality Team Award
Jun 10, 2010
Halifax, N.S. - The IWK Health Centre’s Dial for Dining program, Canada’s first 24 hour food service model, was honoured with a 3M Health Care Quality Team Award by 3M Health Care and the Canadian College of Health Service Executives on Tuesday, June 8 in Winnipeg.
“Dial for Dining allows patients, family members and staff at the IWK to order what they want, when they want it, instead of being limited to eating at predetermined times with little meal choice,” says Anne McGuire, IWK President and CEO. “It is a testament to the innovative nature of this program that it has been honoured at the national level for quality improvement.”
Dial for Dining has increased patient satisfaction, enhanced patient consumption of healthy foods, substantially reduced food wastage, improved green initiatives and helped the Health Centre save valuable financial resources.
“Hospitals from throughout Nova Scotia to as far away as Vancouver have visited the IWK to learn more about our model,” says Brenda Lee MacDonald, Manager, IWK Food Services. “We know that because of our success, some of these hospitals are already in the process of implementing programs similar to Dial for Dining. We’re so happy that our program has become a model for other hospitals across the country.”
The Canadian College of Health Service Executives and 3M Health Care launched the 3M Health Care Quality Team Awards in 1994 to encourage and recognize teams within health care organizations that are using the quality process to create measurable benefits within their programs and services.
For media inquiries, please contact IWK Public Relations, 902-470-6740.